Big character.
Fresh start.
Professional mascot costume cleaning, repair & restoration. Give your well-loved mascot the care it deserves, so it’s ready for its next appearance.
Bringing Your Mascot Back to Life.
Trusted by Teams, Schools & Organizations
Proud to help keep their mascots looking great and ready to perform.
Give your mascot
a fresh start.
From a much-needed refresh to attention for worn areas, let’s find the right care for your costume.
Mascot Costume Cleaning
Refresh a well-used costume and prepare it for future appearances. Tell us about your mascot’s materials and condition to discuss cleaning options.
Mascot Costume Repair
Give wear and damage the attention they need. We evaluate the requested work based on your costume’s construction and condition.
Mascot Costume Restoration
Explore a fresh start for an older mascot. We’ll discuss options for refreshing its appearance and extending its usable life.
Service recommendations depend on the costume’s materials, condition, and needs.
Mascot care from someone who knows mascots.
Led by Jeromē Bartlett, a professional mascot performer and trainer known as the “Mascot Guru,” Mascot Repair Shop understands the demands placed on the characters you love.
We bring practical mascot experience to conversations about costume care, appearance, and wear. Based in San Antonio, Texas, Mascot Repair Shop is a service powered by Higher Impact Entertainment.
- Hands-on mascot industry experience
- Attention to your character’s appearance
- Clear communication about recommended work
- Care tailored to your costume
Getting started is simple.
Show us your mascot.
Email a description of what your costume needs, along with full-costume photos and close-ups of areas needing attention.
Let’s make a plan.
We review your inquiry and discuss the requested work and estimate. Some work may need an in-person inspection to confirm scope and cost.
Give it a fresh start.
After you approve the work, we coordinate delivery or shipping, service details, and return arrangements.
Please contact us for instructions before shipping your costume.
Questions? Start here.
What services do you offer?
We offer mascot costume cleaning, repair, and restoration. Recommended services depend on the costume’s construction, materials, condition, and needs.
How do I request an estimate?
Email info@higherimpactent.com with your contact information, organization, a description of the requested work, and costume photos. Include your preferred completion date, if you have one.
What photos should I send?
Send clear photos of the full costume from the front and back, plus close-ups of damage, worn areas, or other concerns. Include photos of individual components that need attention.
Can you work on my particular costume?
Contact us with photos and any information you have about its materials or manufacturer. We’ll discuss whether the requested services are suitable for your costume.
How long will service take?
Timing depends on the requested work and scheduling availability. Tell us your preferred completion date so we can discuss timing before you approve service.
How do shipping and return arrangements work?
Delivery, shipping, and return details are coordinated directly with you. Please contact us before shipping your costume.
Can an older or heavily damaged mascot be restored?
Possibilities depend on the costume’s condition and construction. Send photos so we can discuss options. An in-person inspection may be needed to confirm what work is possible.
Ready to bring your mascot back to life?
Tell us what your costume needs and send a few photos to get started.
Opens your email app. Please attach your costume photos before sending.
info@higherimpactent.com
(210) 882-2255
San Antonio, Texas
What to include
- Your name and organization
- Contact information and location
- Cleaning, repair, restoration, or help deciding
- A description of your costume’s needs
- Full-costume photos and close-ups
- Your preferred completion date, if any
An inquiry does not authorize work. We’ll discuss service details and pricing before you approve the work.
